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Ankama announces free server transfers between monoaccount servers

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Source in French - https://www.dofus.com/fr/forum/1081-actualite/2253294-serveurs-monocomptes-j-1?page=1


Translation (by me, sorry for mistakes)


We know that the launch of the monoaccount server was highly anticipated, and you proved it to us. Little recap for the first day


Birth of Ilyzaelle, Fraktal, Dramak and Lacrima !

It was not one but four servers that were created yesterday. In fact, minutes after the launch of the first server Ilyzaelle the server was rapidly full of new souls freshly incarnated, to the point where it was no longer possible to join the server.


Infront of the rising number of players who wished to take part in this new experience, other servers progressively opened throughout the course of the day.


Realistically, we can not welcome the entirety of our players on a single server, you are way too many! Our servers have a limited capacity to guarentee optimal game performance.

We did not have any other choice than to increase the number of servers to spread out the number of players. We dare not imagine the wait time before the Famished Sunflower if this was technically possible.



But fear not, we now have proper knowledge of how to do server fusions. You are currently too many to play on one single server, but if we consider that in the next days/weeks/months that the population of several of these servers can be reunited, we will not hesitate to do a server fusion.

For the friends who have been seperated when choosing servers, we would like to give you the possibility to join up with each other on these new servers. A solution of free migration will be suggested to you soon.

The dreamers of medals


Whilst the audiences on Twitch propulsed Dofus to the 19th place on all the world's games, with more than 12 000 viewers simultaneously watching Dofus streams, you were more or less all waiting patiently in the queue to join a server.


Our team was mobilised to fix the surcharge problems that our connection servers suffered. The queue to connect to monoaccount servers was so important that it also blocked connection to classic servers. We kept you informed throughout the day on this subject. We are of course very sorry for this situation and we are preparing a compensation. However, we would like to assure ourselves that the situation does not happen again in the next days before delivering said compensation.


For those who have been unable to certify their phone numbers, the problem impacting our SMS sending service has been detected anf fixed. We invite you to reiterate your demands via the support.

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