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About Chay

  • Rank
    Dark Miner
  • Birthday 04/24/1981

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  • Dofus IGNs
    Chay, Korrawi, Nakoya, Keyoke

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Recent Profile Visitors

8384 profile views
  1. Chay

    Ogivol - Hacker/Scammer

    blackingteuton (Eyela) is not online.
  2. Chay

    Shika's kralove thread

    Indeed. I've got my little army of alts ready for some tile sitting.
  3. Chay

    Down with the Fleaster Dreggons!

    Shikans, double drops this weekend, from Saturday 11th, 00:01 (Paris Time) to Sunday 12th, 23:59 (Paris Time). First Place: Nehra (DE) and Shika (INT) Second Place: Helioboros (PT) Third Place: Lily (FR)
  4. Chay

    Buying Queen of Thieves Sword

    Closed as per OP's request.
  5. Chay

    Class change failed

    While I have not experienced this bug, I thought I'd let you know that support turnaround times have improved tremendously of late: as mentioned by Izmar in another post earlier this month, the average first response on an English ticket is 16 hours. As long as you filled in the support ticket template correctly, you shouldn't have to wait too long. Best of luck! :)
  6. Chay


    *hums, for the past few hours, "Thriller" by Michael Jackson* ... Thanks, Dacheat.
  7. Chay


    Neither is my dog...
  8. Chay

    Frigost Incarnations!

    No worries. Let's get you the Styx. :) I should be on after 6.30/7pm Dofus time for a few hours.
  9. Chay

    Frigost Incarnations!

    As always, I'm more than happy to help. Just let me know how many chars and when. :)
  10. Chay


    If Support looked into your ban and didn't reverse it, then perhaps you did do something that goes against the clause they referred to. There have been instances of bans being reversed when people have been accidentally caught by anti-bot measures and wrongly banned (just as an example, as I am sure there have been others situations). While Support staff members do have the final say on the matter of sanctions, there is no reason/benefit for them to ban customers who don't break the rules. I can only advise you to go back to your Support ticket and address their comment in a polite manner. If you feel something is being lost in translation or you would like help understanding your situation, you could contact Izmar (our CCM) via Ankabox on the official forums. This doesn't mean your ban will be reversed, but it is worth a try. Again, good luck!
  11. Chay


    Generally, when you get banned for doing something naughty, you get an email from Ankama explaining the reason behind your sanction. I have had accounts banned for security reasons on multiple occasions, ranging from irregular IP logins (the price to pay for traveling a lot), and for issues related to AnkaShield. It can take anything from a few days to a few weeks, as there is no official turnaround time for answering/addressing/resolving tickets (that I know of, anyway). As Elegast said, the best you can do is provide accurate and complete information when creating a ticket or replying to their request for additional information. I wish you the best of luck and I hope it gets resolved soon.
  12. I have completed all the quests for the Frigost Incarnations (Inferno, All For One, A Thief Of Any Kind and Work Is Happiness) on my four characters and will be more than happy to assist. :)
  13. Chay

    Vulkania 2014 - Opening G&G

    Thank you all for helping out! Enjoy G&G and good luck with those achievos! <3
  14. Chay

    Vulkania 2014 - Opening G&G

    Dear shikans, Thank you ever so much for your assistance and patience tonight. :) Although we got over the half way mark, we didn't quite make it as it was getting really late and people had to leave. Let's try it a bit earlier tonight (Sunday). I hope 8PM Dofus time will be more suitable this time around. Some of us have left our chars parked on the tiles so not all progress is lost. :P If you are willing and available to help, please check your accounts for characters whose level is below 150, as some rooms can be tricky to fill. I will be in the centre room to help people with pod fillers, backpacks, pets and minor tweaking consumables to help meet the requirements. See you all in the Pinki Crater at 8PM! :)